Pakistan >> IBEX Global >> Karachi/DHA

Customer Support Specialist

IBEX Global
End Date: 31 Jan, 2017

Location :Karachi/DHA
Country :Pakistan
Positions :30
Post Type:Job
Job Type :Full Time
Salary :45000  
Age:18 to 45 years
Start Date :11 Jan, 2017

Relevant Experience:

 Customer Services, Calls Handling, 

Job Description:

  • Brief description of the job:

ü  Timely preparation of rates and quotes for customers and overseas agents.

ü  Collaborate and build relationships with customers to strengthen service competitiveness

ü  Communicate timely correspondence back to customers, track and resolving any issues regarding product.

  • Timings: 9 hours shift
  • Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
  • No. of Vacancies: 30+
  • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”.
  • Ability to work in a blended operations and customer development role
  • Self-motivated, assertive, and respond to brand metrics.
  • Manages complex transactional or emotional customer situations promptly and professionally.
  • Ability to multi-task in a fast paced environment with rapidly changing priorities
  • Contributes to building a positive team spirit and puts success of team above their own interests.
  • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
  • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
  • Salary: upto Rs. 45,000/-
  • Transport: Conveyance will be provided.
    • Job Location: Karachi / Lahore / Islamabad