Job Summary:T
he Donor Data Management Officer will be responsible for maintaining accurate donor records, strengthening reporting systems, supporting RD budgeting, and enabling effective donor stewardship as the organization’s donor base and reporting requirements continue to grow. The role ensures that fundraising data and budgets are reliable, transparent, and usable for decision-making.
Key Responsibilities:
- Maintain and update donor records, including contact details, giving history, pledges, and restrictions
- Track donor giving patterns and support segmentation for fundraising and engagement purposes
- Develop and share regular dashboards and reports on fundraising progress and pipeline performance
- Support preparation, tracking, and monitoring of the Resource Development (RD) budget, including projections, allocations, and variance tracking
- Coordinate closely with the finance team to reconcile donations, pledges, receipts, and RD budget figures
- Ensure timely donor acknowledgments, thank-you communications, and banking confirmations
- Support preparation of donor reports, proposals, and updates with accurate financial and donor data
- Maintain data integrity, confidentiality, and compliance with internal reporting and budgeting standards
- Assist senior management with fundraising performance analysis and budget-linked decision-making
Required Qualifications and Experience:
- Bachelor’s degree in Business Administration (BBA) with Finance as a major, or an equivalent qualification in finance, accounting, or business management
- 3-4 years of experience in donor data management, fundraising operations, budgeting, finance, or a related role
- Prior experience in the non-profit sector is strongly preferred
- Strong attention to detail and ability to manage and analyze financial and donor datasets
- Proficiency in spreadsheets, donor databases, and reporting tools
- Ability to work cross-functionally with fundraising, finance, and communications teams
- Strong organizational and time-management skills
Reporting Line:
Reports to: Resource Development / Fundraising LeadWorks closely with: Finance and Communications teams
Why This Role Is Important: As donor engagement expands and RD budgeting and reporting obligations increase, this role is essential to ensuring financial accuracy, accountability, and data-driven fundraising decisions, while strengthening transparency and donor trust.
EEO & Non-Discrimination Statement:
Integrated into our shared values is LAS’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment regardless of sex, age, race, colour, creed, religion, disability, sexual orientation, gender identity, or any other characteristics or conduct protected by law. LAS is committed to being an inclusive organization where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at LAS has an ongoing responsibility to respect and support a diverse environment.Safeguarding &
PSEA Commitment:
Legal Aid Society (LAS) is committed to the prevention and protection from all forms of sexual exploitation and abuse (SEA). LAS explicitly prohibits itsstaff, associates, partners, consultants, or any other representatives associated with the delivery of its work from:
- Engaging in any form of sexual exploitation or abuse;
- Sexual activity with children (persons below the age of (18) irrespective of a mistaken belief of the age of the child which shall not amount to a defense);
- Exchange of money, employment, goods or services for sex, including sexual favors or other forms of humiliating, degrading or exploitative behavior, is prohibited. This includes any exchange of assistance that is due to beneficiaries of assistance;
- Sexual relationships between LAS staff and beneficiaries of assistance, since they are based on inherently unequal power dynamics, undermine the credibility and integrity of the work of LAS and are strongly discouraged.
