About SCF:

Sindh Community Foundation (SCF), established in 2001 and registered under the Societies Act in 2007, is a non-governmental organization based in Hyderabad, Sindh. It focuses on empowering marginalized communities—especially women, youth, and minorities—through initiatives in education, health, climate change, youth development, and social justice. SCF holds special consultative status with the UN ECOSOC and is PCP certified. With regional offices across Sindh, SCF has earned national and international recognition for advancing community resilience and rights-based development.

Job Summary:

The Receptionist serves as the first point of contact for the organization, providing professional front-desk service and administrative support. This role is responsible for welcoming visitors, handling incoming calls, managing correspondence, and supporting various administrative tasks to ensure efficient office operations.

Job Description:

Key Responsibilities:

Front Desk Management:

• Greet and welcome visitors, ensuring they are signed in and directed to the appropriate staff member.
• Answer, screen, and forward incoming phone calls in a polite and professional manner.
• Maintain the reception area in a tidy and presentable condition at all times.
• Provide basic information to guests and respond to general inquiries about the organization.

Communication & Correspondence:

• Receive and distribute incoming mail, packages, and deliveries.
• Prepare outgoing mail and coordinate with courier services as needed.
• Maintain a log of all incoming and outgoing correspondence.

Administrative Support:

• Assist in scheduling and preparing meeting rooms, including setting up materials and refreshments.
• Support photocopying, scanning, printing, and filing tasks as requested.
• Help with booking appointments, travel arrangements, or logistics when needed.
• Maintain office contact lists, telephone directories, and visitor logs.

Office Support:

• Monitor the availability of front desk supplies (e.g., visitor badges, forms, pens) and request replenishments as needed.
• Support HR or admin teams with clerical tasks, data entry, or file management.
• Ensure security procedures are followed for visitors and staff, such as ID checks and access control if applicable.

Qualifications & Experience:

• Bachelor in Commerce or a related field.
• Minimum 1–2 years of experience in a receptionist or front-desk role, preferably in an NGO or international organization.
• Excellent verbal and written communication skills in English and local language.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal skills and a customer-service mindset.
• Professional appearance and demeanor.

Desirable:

• Experience in managing a switchboard or multi-line phone system.
• Familiarity with NGO or donor-funded project environments.
• Ability to manage sensitive information with discretion and confidentiality.

Working Conditions:

• Office-based role with standard working hours.
• May occasionally work extended hours during events or high-level meetings.

Code of Conduct and Child Safeguarding & Protection Policy:

SCF has a staff Code of Conduct and a Child Protection Policy which have been developed to ensure the maximum protection of program participants from exploitation and to clarify the responsibilities of SCF staff, consultants, visitors to the program and partner organizations, and the standards of behavior expected from them. In this context staff have the responsibility to the organization to strive for, and maintain, the highest standard in day-to-day conduct in their workplace in accordance with SCF’s core values and mission.

Any candidate offered a job with SCF will be expected to sign the Child Safeguarding/Protection Policy and the Code of Conduct as an appendix to their contract employment. 

Any breach of Code of Conduct or the Child Protection Policy by employees of SCF during the course of their employment will result in disciplinary action up to, and including dismissal.

"SCF is equal opportunity employer and value diversity within the organization. SCF does not discriminate on the basis of race, religion, color, gender, age, marital status, veteran status, or disability status".

Only shortlisted candidates will be called for interview.