As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people in over a hundred countries. We do this by focusing on our mission and living the values that drive our organization. A career at CARE is an opportunity to be part of a movement that brings communities together to solve complex problems and foster lasting change throughout the world. We seek individuals who are passionate about humanitarian and development work, collaborate well with others, embrace learning and innovation, and deliver results.

Job Summary:

The HR Specialist supports the effective delivery of HR services across the employee lifecycle, applying strong coordination, communication, and organizational skills to ensure consistency, accuracy, and a positive employee experience.

The role demonstrates capability in talent acquisition and onboarding by coordinating recruitment processes, engaging with hiring managers, and facilitating the smooth integration of new hires in line with organizational standards. It applies a high level of attention to detail and process discipline in managing HR operations and administration, including contracts and documentation, while ensuring compliance with internal policies and local labor laws. The position contributes to learning and development by supporting the planning, coordination, and tracking of training initiatives, helping to build staff capacity and support professional growth.It also applies sound data management and analytical skills in administering compensation and benefits processes, ensuring accuracy, timeliness, and consistency in line with organizational guidelines.

Through effective communication, follow-through, and stakeholder engagement, the HR Specialist supports performance management and talent development processes, reinforcing a culture of accountability, feedback, and continuous improvement. In addition, the role promotes employee engagement and wellbeing by supporting initiatives that foster motivation, inclusion, and a positive workplace environment, demonstrating empathy and a people-centered approach. It maintains accurate and confidential HR data and records, contributing to data integrity and enabling informed decision-making.

The HR Specialist also works collaboratively with the Asia Regional People & Culture team, demonstrating adaptability and alignment in implementing and localizing global HR initiatives within the country context, while ensuring relevance and practicality for field and country office teams.

1- HR Policy Implementation, Planning & Governance (15% of the time):

• Support the consistent implementation of P&C policies, procedures, and frameworks by providing guidance to staff and managers, ensuring alignment with organizational standards, regional frameworks, and local labor laws.
• Contribute to workforce planning, staffing inputs, and HR-related budgeting processes, and support the periodic review and updating of HR policies, tools, and manuals.
• Coordinate with legal advisors on employment-related documentation to ensure compliance and risk mitigation.
• Strengthen HR governance by supporting internal controls, audits, and compliance reviews, and contribute to the rollout of HR strategies, change initiatives, and system improvements in collaboration with SMT and the regional P&C team.
• Represent CARE in relevant HR‑related meetings, coordination forums, and inter‑agency engagements, as delegated.

2- Talent Acquisition, Onboarding & HR Operations (20% of the time):

• Coordinate end-to-end recruitment and onboarding processes, ensuring timely hiring aligned with staffing plans and inclusive access to talent.
• Maintain knowledge of diverse recruitment channels and local labor market trends to support inclusive access to qualified talent.
• Support job design, candidate assessment, and selection processes, including reference and background checks, and preparation of offers and contracts.
• Manage day-to-day HR operations, including personnel actions such as confirmations, transfers, promotions, and separations, while maintaining accurate documentation and compliance.
• Facilitate smooth onboarding and continuous improvement of integration processes to enhance the employee experience.
• Manage administrative aspects of personnel actions, including confirmations, promotions, transfers, acting assignments, separations, and in‑country TDYs.
• Work closely with the Asia Regional People & Culture team and internal stakeholders to implement and localize global HR initiatives, ensuring alignment with country context and operational needs.

3- Compensation, Benefits & HR Administration (15% of the time):

• Ensure accurate and timely administration of payroll inputs, compensation, and benefits in alignment with organizational policies and statutory requirements.
• Maintain and monitor leave, attendance, and employee records, and support medical claims, insurance administration, and vendor coordination.
• Provide responsive support to staff on compensation and benefits queries, ensuring clarity, consistency, and compliance.
• Support the consistent application of approved job grades, salary structures, and benefits through coordinating and verifying alignment with function descriptions and organizational guidelines.
• Support statutory and regulatory HR reporting requirements.
• Review and validate OPD and IPD medical claims for accuracy, completeness, and eligibility, and coordinate with Finance and vendors to resolve reimbursement discrepancies.

4- Employee Relations, Engagement & HR Data Management (15% of the time):

• Promote a positive and inclusive work environment by supporting employee engagement, wellbeing, and communication initiatives, and fostering constructive employee management relations.
• Provide guidance on employee relations matters, including conflict resolution and disciplinary processes, ensuring alignment with policies and legal frameworks.
• Maintain accurate and confidential HR data and personnel records, support reporting on key HR metrics, and ensure data integrity to inform decision-making.
• Oversee exit processes and final settlements in coordination with relevant stakeholders.
• Ensure that disciplinary actions are taken in compliance with local legal frameworks and institutional policies (e.g. Code of Conduct).
• In collaboration with the Regional HR Business Partner, advise, coach and support the CO on policy compliance.
• Produce relevant data reports under People and Culture department (like attrition/turnover, employee engagement and job satisfaction and etc), that could be used for better decision making.

5- Learning, Performance & Talent Development (20% of the time):

• Support the design and coordination of learning and development initiatives aligned with organizational priorities, including training planning, delivery, and tracking.
• Facilitate the effective implementation of performance management processes by coordinating timelines, supporting managers, and ensuring completion of required steps.
• Contribute to talent development, career planning, and succession processes by providing tools, guidance, and data to managers and SMT, and by supporting a culture of continuous learning and development.
• Ensure the consistent use of the CUSA performance management framework.
• Support line managers on how to manage performance (including the identification and follow up of high and low performers, including regular check-ins; guidance on conflict resolutions; gaps and labor-related matters).
• Support the SMT in ensuring that the CO has proper succession plans in place for all its critical roles.
• Exchange and share regularly with the Regional HR Business Partner and other counterparts in the region on TDYs and staffing needs in the region.

6- Safeguarding Compliance and Support (10% of the time):

• Ensure that all CARE Employees and Related Personnel understand and comply with CARE’s Safeguarding Policy and either sign the Safeguarding Code of Conduct or sign a Code of Conduct that is consistent with or references this policy and Safeguarding Code of Conduct;
• Ensure safe recruitment and induction practices are in place;
• Closely work with safeguarding focal point and FAM focal point to embed safeguarding reporting processes into FAM systems;

• Provide MDS reference check to other peer agencies in communication with CARE USA Safeguarding Team.

 7- Other responsibilities as assigned (05% of time):

• Any other tasks or responsibilities based on organizational and programming needs as assigned by the Line Manager.

 A) Qualifications (Know How)

• Bachelor’s degree in Human Resources Management, Business, Social Sciences or a closely related field.
• Master’s degree in Human Resources Management, Organizational Development, MBA or related discipline along with Certifications in HR are desired. 

B) Experience/ Technical Skills 

• Minimum of 5 to 7 years of professional experience in a similar HR role, preferably within the development and/or humanitarian sector.
• Experience in supporting multiple HR functions engaging with senior stakeholders.
• Experience of managing team and leading department
• Proficient in MS Office and ability to work with HR information systems.
• Solid knowledge of Pakistan Labor Laws, HR policies and procedures. 

CARE participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we hereby request information from the candidate’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the candidate left employment. All offers of employment are subject to satisfactory references and appropriate screening checks. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.