Job Overview

As a Sales Executive, you will be responsible for driving sales and delivering a memorable shopping experience to our customers. Your role will involve not only selling our beautifully handcrafted products but also educating customers about the artisans behind them, building relationships, and fostering a positive atmosphere that reflects the mission of our Outlet at Kabir Afridi Restaurant Peshwar.

Key Responsibilities

• Sales & Customer Engagement:
• Actively engage with customers, providing product knowledge and helping them make informed purchase decisions.
• Meet and exceed sales targets by offering excellent customer service and personalized attention.
• Build long-term relationships with customers, fostering loyalty to our cause and products.
• Product Knowledge & Storytelling:
• Learn and understand the backstories of the handmade products and artisans to share with customers.
• Communicate the mission of our outlet and the social impact of each purchase to customers.
• Inventory Management:
• Monitor and assist in the stocking and organizing of inventory, ensuring product availability and presentation are maintained.
• Assist with product displays to ensure they are visually appealing and aligned with store branding.
• Customer Experience:
• Provide a warm and welcoming environment for every customer.
• Handle customer inquiries, concerns, and returns with professionalism and efficiency.
• Ensure the store is clean, organized, and customer-friendly at all times.
• Sales Reporting & Administrative Support:
• Track and report on daily sales and customer feedback.
• Help maintain customer records and input sales data into the store’s system.

Qualifications

• Experience:
• Proven experience in retail sales, customer service, or related field.
• Passion for social entrepreneurship, supporting refugees, and promoting sustainable, handmade goods.
• Previous experience with ethnic or handmade products is a plus.
• Skills & Attributes:
• Strong communication and interpersonal skills.
• Ability to engage with a diverse customer base and provide exceptional service.
• Self-motivated and results-driven, with a passion for achieving sales targets.
• Empathy and a genuine interest in the stories and craftsmanship behind the products.
• Basic knowledge of inventory management and sales reporting is preferred.
• Other Requirements:
• Flexibility to work in shifts, including weekends and holidays.
• A genuine interest in the social mission of our outlet and a desire to contribute to the success of Afghan refugee artisans.

Benefits

• Social Impact: Opportunity to make a meaningful difference by supporting Afghan refugees and promoting their handmade products.
• Competitive Salary: Salary based on market standard
• Professional Growth: Opportunities to grow within the company and participate in training programs related to sales and social entrepreneurship.

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