The Program Manager plays a crucial role in an NGO (Non-Governmental Organization) by overseeing and managing various programs and projects. They are responsible for ensuring the effective implementation of the organization's mission and objectives, while also coordinating with team members, partners, and stakeholders. The Program Manager's main focus is to drive the successful execution of programs that align with the NGO's goals and deliver positive impact within the community or target beneficiaries.

Responsibilities:

1. Program Planning and Development:
• Develop program strategies and action plans in line with the organization's mission and vision.
• Conduct thorough needs assessments and research to identify program gaps and opportunities.
• Collaborate with stakeholders to define program goals, objectives, and key performance indicators (KPIs).
• Create detailed program plans, including timelines, budgets, and resource requirements.
• Ensure that programs comply with legal, ethical, and funding requirements.
2. Program Implementation and Monitoring:
• Oversee the implementation of programs, coordinating with project teams and partners.
• Provide guidance and support to project staff, ensuring they understand their roles and responsibilities.
• Monitor program progress, tracking milestones, deliverables, and outcomes.
• Conduct regular program evaluations and impact assessments to measure effectiveness.
• Identify and address any issues or challenges that arise during program implementation.
• Maintain comprehensive program documentation and reporting.
3. Stakeholder Engagement and Partnership Management:
• Build and maintain relationships with relevant stakeholders, including government agencies, community groups, and funding organizations.
• Collaborate with partners to identify opportunities for collaboration and resource-sharing.
• Facilitate communication and coordination between stakeholders to ensure program success.
• Advocate for the organization's programs and initiatives to raise awareness and secure support.
4. Financial and Resource Management:
• Develop program budgets and ensure effective financial management.
• Monitor program expenditures and ensure compliance with budgetary constraints.
• Identify potential funding sources and assist in grant proposal writing and fundraising efforts.
• Optimize the use of resources to achieve program goals and maximize impact.
5. Team Leadership and Capacity Building:
• Lead and supervise program staff, providing guidance, mentorship, and performance feedback.
• Foster a positive and collaborative work environment that encourages teamwork and professional development.
• Identify training and capacity-building needs for program staff and implement appropriate initiatives.

Requirements:

• Bachelors or Master's degree in a relevant field (e.g., social sciences, international development, public administration).
• Proven experience (typically 5+ years) in program management, preferably in an NGO or international development context.
• Strong project management skills, including planning, implementation, monitoring, and evaluation.
• Knowledge of program management methodologies and tools.
• Familiarity with the social, economic, and political context of the target community or beneficiaries.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively with diverse stakeholders and build partnerships.
• Strong leadership and team management abilities.
• Financial acumen and experience in budget management.
• Proficiency in data analysis and reporting.
• Commitment to the mission and values of the NGO.