About CRS:

CRS is an International NGO based in the United States that works in over 100 countries to promote human development by responding to major emergencies, fighting disease and poverty, and nurturing peaceful and just societies. CRS was established in 1943 to help war-torn Europe and its refugees recover. Today, we continually seek to help those most in need, providing-assistance based on need, without regard to race, creed or nationality.

 

SHRRP Background:

The Sindh Housing Recovery and Reconstruction Platform (SHRRP) is Platform of all stakeholders engaged to support Sindh People’s Housing for Flood Affectees (SPHF) in housing reconstruction and settlement recovery process. The goal of SHRRP is “Flood families live in resilient homes and communities in Sindh.” The SHRRP will provide support SPHF to support strategic planning, coordination and cooperation with the national and international Organizations, the private sector, and public associations engaged in post-flood Sindh housing recovery process. The platform will ensure that SPHF led technical assistance and information management are streamlined, disseminated, and communicated at all levels. Prioritize Fund raising strategy and flexible resource mobilization to cover up gaps and provide necessary capacity building support to SPHF and partners is the major objective of the platform.

 

Job Summary:

You will manage the provision of responsive, effective, and efficient administrative services and coordinate functions in two of the following operations areas - Human Resources, Logistics in the supply chain, Procurement for programming, and/or Fleet - in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will promote and ensure stewardship of resources and a high-quality service approach are integrated into administrative systems, policies, and procedures.

 

Roles and Key Responsibilities: 

• Plan, coordinate, monitor and report on activities and required resources to ensure cost efficient and quality service delivery from administrative support functions. Anticipate delivery challenges to ensure service continuity.
• Coordinate two operations functions in addition to the administration function to ensure support services are delivered with high-quality in an efficient manner. Help address challenges that affect the proper stewardship and optimal utilization of program assets and resources. 
• Ensure administrative systems, processes, and policies are in line with agency standards and donor and local law regulations. Recommend changes in office practices and coordinate revision of systems, policies, and procedures to contribute to operational excellence.
• Oversee the efficient use and management of SHRRP and CRS assets and rented facilities. Ensure fully compliant procurement for office supplies and asset management systems. Organize inventory monitoring, control, and reporting.
• Effectively manage administrative talent and supervise. Manage team dynamics and staff well-being. Provide coaching, tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure capacity for successful support of high quality programming.
• Serve as the key liaison and maintain relationships with relevant external stakeholders (landlords, service providers, etc.) on assigned administrative matters and ensure required authorizations and documents are up-to-date.
• Help ensure staff have access to relevant information, training, and safety materials and equipment to ensure a safe and sound work environment.
• Manage the provision of travel and logistics support and services to staff and visitors. Manage event planning activities, including delegation visits, trainings and workshops.

 

Basic Qualifications 

• Bachelor's Degree in Business Administration or other relevant field. Master's Degree would be a plus.
• Minimum of 5 years work experience in administrative support functions, with increasing responsibility. Office management experience a plus. Experience with an NGO a plus

 

Required Languages - List languages required to perform the job 

 

Travel - include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to 30%. 

 

Knowledge, Skills and Abilities  

• Very good planning, organizational and time management skills
• Ability to make sound judgment and good decisions
• Strong customer service orientation with very good communication and interpersonal skills
• Ethical conduct and ability to maintain confidentiality
• Proactive, resourceful, solutions-oriented and results-oriented

 

Preferred Qualifications

• Procurement experience a plus.
• Staff management experience and abilities that are conducive to a learning environment a plus.
• Proficient in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems.

 

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Technical Reporting: Head of Operations (HoO)

Supervisory Responsibilities: Fleet and Logistics Officer

 

Key Working Relationships:  

Internal: Program Managers, Head of Programs, Country Manager, CRS Country office team members and SHRRP team members

External  : SPHF team, other partners counter parts, other governments and stakeholders.

 

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.  

 

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

 

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.

 

CRS is an Equal Opportunity Employer.